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What happens once we get back to normal?

Published Bernice on Tuesday, April 28, 2020 12:00 AM

Now is the time to plan and strategize for life-post-Covid.

It’s the moment we’re all waiting for...that moment when our authorities will tell us that things can go back to normal. Or will they? For most of us this has ‘only’ been going on for a few weeks, but I’m sure many of you agree when we say that it feels like a lifetime. And this is also partly because of the human’s ability to adapt despite the hardships. However, if this Covid-19 situation took the majority of us by surprise, we now have the time to plan and strategize for life-post-Covid. And here’s how our partners Intrinsiq, can help you do it.

1. Will you continue communicating with students in the same way?

All around the globe, people have had to make amendments to their modes of communication, both in their private as well as in their work life. For this reason, people have had to explore new modes of communication, and they might have found ones which are more efficient than what they’ve been using, and which they, therefore, decide to keep post-Covid too. 

Digital communication methods have certainly become more efficient during this period and this is one of the customer expectations that is likely to stick even once we get the green light to open up schools again.

So what are you doing to ensure that Student Communication is part of your school strategy? If you haven’t considered this, now’s the time to do it. Contact Intrinsiq.  They can help you.

2. Video Conferencing should not only be a means to an end

Many schools have had to switch to online lessons, but it is very important, both for your school’s professional image and also for your staff’s sanity, to have this feature integrated into your CRM. 

There are various video conferencing apps on the market and the good news is that most can be integrated with Intrinsiq so that your teachers or academic managers can send out class invitations to your students a few minutes before the class is scheduled to start and all they need to do is click on the link provided.

On top of that, Intrinsiq can provide a classroom attendance feature which is controlled by the teacher. That way you will be able to keep track of who showed up for the lesson and who didn’t, especially if you choose to retain distance learning as an option for students once all this is over.

3. Maintain contact with agents, students and alumni with targeted messages via SMS and Email

Intrinsiq’s CRM has a very important feature which allows school staff to communicate with all those who have been entered into their system. This means that members of staff can send the same SMS to all the, or specific students, and a different SMS to agents with the click of one button. The same goes for emails.  And the good news is that this won’t be classified as spam because it will be sent out through a recognised system.

There’s no better time to do this

While many schools are currently worried about “What comes next?”, we’d like to encourage you to think in a strategic manner and to plan rather than ponder. There are various ways in which we can help you achieve this, so why don’t you set up a call with us by sending an email on [email protected] to pick out a day and time for a video chat to discuss your needs and how we can help you.



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